Privacy Policy

Legal Business Name: UpWork Smart Assistant This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our UpWork Smart Assistant browser extension and related services. Please read this policy carefully to understand our practices regarding your personal data.

Personal Information: • Email address (for account creation and communication) • Payment information (processed securely through Paddle) • Profile information (names, skills, preferences for personalization) Usage Data: • Extension usage patterns and feature interactions • Job search preferences and filtering criteria • Proposal generation history and templates • Performance metrics and analytics data Technical Data: • Browser type and version • IP address and location data • Device information and operating system • Extension version and error logs

We use collected information to: • Provide and maintain our services • Process payments and manage subscriptions • Personalize AI recommendations and job filtering • Generate customized proposals and content • Analyze usage patterns to improve our services • Send service-related communications • Provide customer support • Comply with legal obligations

Service Providers: • Paddle (payment processing) • Google Cloud Platform / AI services (for AI functionality) • Analytics providers (anonymized data only) • Customer support tools Legal Requirements: We may disclose information if required by law, court order, or to protect our rights, property, or safety of our users. Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: • Encryption of sensitive data in transit and at rest • Secure authentication and access controls • Regular security audits and monitoring • Limited access to personal data by authorized personnel only

Depending on your location, you may have the following rights: • Access: Request a copy of your personal data • Rectification: Correct inaccurate or incomplete data • Erasure: Request deletion of your personal data • Portability: Receive your data in a structured format • Restriction: Limit how we process your data • Objection: Object to processing for certain purposes • Withdrawal: Withdraw consent where processing is based on consent

If you have any questions about this Privacy Policy or our data practices, please contact us at: Legal Business Name: UpWork Smart Assistant Privacy Email: antomanaev@gmail.com Customer Support Email: antomanaev@gmail.com Customer Support Phone: +62 (8212) 8212-6 Business Hours: Monday-Friday, 12 AM - 8 PM +8 GMT We are committed to resolving privacy concerns promptly. You can expect a response to your privacy-related inquiries within 48 hours during business days.